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Virtually every company I work with tell how much better they are than their competitors; particularly their larger counterparts. This is more often than not a distinction between the style of service rather than the particular product supplied.

“We are much more flexible and provide a more personal service” is the mantra of the small business.

There is no reason why this shouldn’t be true and yet my experience is that is isn’t as big a difference as you think, in the ...

Virtually every company I work with tell how much better they are than their competitors; particularly their larger counterparts. This is more often than not a distinction between the style of service rather than the particular product supplied.

“We are much more flexible and provide a more personal service” is the mantra of the small business.

There is no reason why this shouldn’t be true and yet my experience is that is isn’t as big a difference as you think, in the ...

In this week’s ramblings from the coaching front line I’m going to talk about finding the motivation to get the tough stuff done (there is a whole different conversation coming about why this stuff feels tough). It comes off the back of a week of continued uncertainty which is disrupting the rhythm and focus of the businesses I work with.

One of my clients, Gary Livingstone, is currently cycling over 1,000 miles from John O’Groats to Lands End. You can check ...

I had to write a proposal for my coaching services this week. It was a bit of a struggle, mainly because I don’t normally do it.

This is because

•  working with me is one of those things that people either ‘get’ or they ‘don’t get’. Writing it down doesn’t seem to add to my sales conversion
•  what I do is not easily boiled down into a set of activities, milestones and deliverables. This is true of most 1-1 development work. When I show ...

Predictably, every client discussion since last Friday has revolved around the business consequences of the referendum result. The discussions have been broadly similar and I’ve included the key insights in this document.

If you think about it and dispense with all the hype and speculation this is really just enough day at the office. If you came into the world of business because you liked certainty and safety, you are in the wrong place. Whilst leaving the EU is a big ...

I got an email from the Operations Manager in one of my clients businesses this week. Without giving you all the details he was pretty pissed with the behavior of one of his fellow managers. As I read the words I could feel the anger and frustration in his voice. Now, I know both the combatants in this situation, so can say with some degree of confidence that this is a clash of styles AND priorities. It made me recall ...

Have you figured it out yet? Did you go through the normal annual pattern of goal and resolution setting. Was this going to be the year!!!! Just like last year and the years before that were?

The new year euphoria lasts between a few hours to a few weeks, before you realize that nothing has actually changed. The challenges you faced last year are still present and the reality of doing what needs to be done to get what you think ...

In this article I am going to explain why you don’t do the things that you know you should be doing and, more importantly, how to get past what blocks you.

Before you read further think about an action that you should be taking but aren’t. You know what I am talking about. The obvious action that you think about all the time, but never do. The one that would make a huge difference to your business or your life.

Make a ...